Defensibility
A continuous, tamper-evident record across every site — the kind of evidence that holds up to a regulator's question, an insurer's request, or a court's scrutiny.
Four water-risk scopes on one platform — Legionella, damp & mould, scald & TMV, escape of water. Three carry legal duties (Awaab's Law sets the only true statutory clock); the fourth is insurer-driven. We don't replace your duty — we make it provable. The framework we encode, by scope:
A continuous, tamper-evident record across every site — the kind of evidence that holds up to a regulator's question, an insurer's request, or a court's scrutiny.
One operating system. No spreadsheets, no chasing contractors, no reconstructing a paper trail after the fact. Compliance work that used to mean phone calls now runs on rails.
Weekly hashed compliance certificates, by site, by portfolio. The duty holder, the FM lead, the insurer and the inspector all read from the same record.
Legal duty to assess and control the risk under the Health and Safety at Work etc. Act 1974 and COSHH 2002; ACoP L8 sets the standard and HSG274 the technical guidance, with frequency set by the risk assessment, not a fixed interval.
Duty to control the Legionella risk so far as reasonably practicable, with a named responsible person and written risk assessment, reviewed when no longer valid.
Sets the standard by which the HSWA/COSHH duty is judged — follow it for presumed compliance, or show an equally effective alternative.
HSE guidance covering evaporative cooling (Part 1), hot & cold water systems (Part 2) and other risk systems (Part 3); its frequencies are recommendations the risk assessment adopts or beats, not statutory intervals.
The 2024 endorsement of IoT continuous monitoring as a substitute for elements of manual Legionella inspection — the permission layer for what BlueMetric does.
Department of Health Technical Memorandum 04-01 for Healthcare, CQC-registered care homes and augmented-care areas — distribution ≥ 55 °C with tighter sentinel coverage.
The international standard for Legionella sampling and lab analysis; sampling is risk-based, not routine for temperature-controlled systems unless control is in doubt. Performed by our accredited partner laboratory.
Cooling towers and evaporative condensers are notifiable to the local authority — a higher-risk pathway in HSG274 Part 1 with a tighter monitoring and treatment regime.
BREEAM In-Use credit for continuous Legionella monitoring evidence — often relevant for residential, PBSA and healthcare REIT reporting.
The one scope with a true statutory clock — but only for social housing, via Awaab's Law (in force 27 October 2025); the PRS carries a fit-for-habitation duty and workplaces a general HSWA duty, with continuous humidity sensing starting the clock.
From 27/10/2025, on becoming aware of a damp/mould hazard a social landlord must investigate within 10 working days, report to the resident within 3 working days, begin remedial action within 5 working days, and make safe within 24 hours for an emergency. Sits within s.10A Landlord & Tenant Act 1985.
Damp & mould is a Category 1 hazard under HHSRS where serious risk is present — enforced by local authorities across all rented housing, social and private.
Applies to all PRS tenancies from 20/03/2020 — the dwelling must be fit for human habitation throughout, free from serious HHSRS hazards including damp and mould.
Workplace (Health, Safety and Welfare) Regs 1992, reg.6 (ventilation) and reg.9 (cleanliness); a general HSWA s.2/s.3 duty to control health risks, with no fixed frequency.
The mirror image of Legionella — hot at the loop, cool at the outlet, resolved by thermostatic mixing valves. No single statute sets a servicing frequency; it comes from Building Regs, care standards (CQC, HTM 04-01), and the TMV2 / TMV3 scheme.
New dwellings must limit hot water at a bath outlet to a safe maximum — bath fill ≤ 48 °C, the highest scald-injury route.
For healthcare premises, NHS HTM 04-01 Part B sets the TMV verification regime — re-test ~ 6–8 weeks then ~ 12–15 weeks after commissioning, then ≥ annually if stable.
Health and Social Care Act 2008 (Regulated Activities) Regs 2014, reg.12 — providers must mitigate risks to service-user safety; bath water above ~ 44 °C is a scald risk for vulnerable users, with assisted bathing around 41 °C.
TMV2 (domestic) and TMV3 (healthcare) set commissioning, in-service testing and the fail-safe (cold shut-off) test regime; annual is the common baseline, tightened in healthcare and vulnerable settings.
The odd one out — no Approved Code of Practice or housing statute sets an inspection clock; the requirement comes from insurer policy conditions, lease repairing covenants, and Building Regs, with leak detection and automatic isolation increasingly insurer-mandated on high-cascade assets.
Insurers increasingly require active leak detection, accessible isolation valves and inspection regimes on high-value assets; breaching a policy warranty can reduce or void cover.
Repairing covenants in commercial leases are the practical source of an inspection duty in let property — periodic checks of concealed pipework, plant rooms and risers, tighter on multi-tenant high-rise.
Approved Documents H (drainage) and G (water) apply at construction and alteration, not as an ongoing inspection cycle — compliance at install, with an inspection regime on top.
Negligence and the Defective Premises Act 1972 bite where a leak causes loss or harm; a continuous record of detection and response is the evidence of duty discharged.
† Escape of water is not a statutory mandate; it is an insurance and commercial obligation.
A handful of duties bite across every scope — and they're where a tamper-evident continuous record earns its keep most plainly.
The Health and Safety at Work Act's "reasonably practicable" test moves with industry practice — continuous monitoring is the rising institutional baseline, lifting the manual-check floor with it.
Legionella is a biological hazard under COSHH; biocide dosing and damp/mould cleaning regimes engage COSHH wherever active substances are used.
Civil Evidence Act 1995, PACE 1984 and the "reasonably practicable" standard all reward a contemporaneous, tamper-evident record authenticated end-to-end.
Relevant assessments and tests apply per scope, where applicable — e.g. ACoP L8 risk assessment (Legionella), TMV service and fail-safe test (scald), damp/mould assessment for social housing, and leak/flow monitoring (escape of water).
Tell us about your estate. We'll book an intro call and take it from there.